Restaurant Customer Characteristics Based on Expectation and Complaining Behavior: The Situation in Moderate igh Price Casual Dining in Jakarta

PAULINE, PAULINE (2009) Restaurant Customer Characteristics Based on Expectation and Complaining Behavior: The Situation in Moderate igh Price Casual Dining in Jakarta. Undergraduate thesis, BINUS.

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Abstract

Restaurant Customer Characteristics Based on Expectation and Complaining Behavior: The Situation in Moderate igh Price Casual Dining in Jakarta - Customer expectation factor, consumer complaining bahavior, service

Item Type: Thesis (Undergraduate)
Additional Information: BI-MK-2009-0098
Subjects: MARKETING
Divisions: Faculty of Economics and Business > School of Marketing
Depositing User: Mr. Super Admin
Date Deposited: 11 Jan 2012 20:20
Last Modified: 25 Apr 2012 03:42
URI: http://eprints2.binus.ac.id/id/eprint/6840

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