PENGUKURAN KUALITAS PELAYANAN INFORMATION TECHNOLOGY HELPDESK DENGAN METODE SERVQUAL DI PT. TMMIN

WIDYAKA, WIDYAKA (2006) PENGUKURAN KUALITAS PELAYANAN INFORMATION TECHNOLOGY HELPDESK DENGAN METODE SERVQUAL DI PT. TMMIN. Undergraduate thesis, BINUS.

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Abstract

PENGUKURAN KUALITAS PELAYANAN INFORMATION TECHNOLOGY HELPDESK DENGAN METODE SERVQUAL DI PT. TMMIN

Item Type: Thesis (Undergraduate)
Additional Information: LKN2006-0094
Subjects: QUALITY OF SERVICE
Divisions: UNCATEGORIZED > School of UNCATEGORIZED
Depositing User: Mr. Super Admin
Date Deposited: 11 Jan 2012 20:30
Last Modified: 11 Jan 2012 20:30
URI: http://eprints.binus.ac.id/id/eprint/9241

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