ARI FEBIANTO, HENDRIKO (2010) ANALISIS SERVICE PERFORMANCE PADA THE DHARMAWANGSA JAKARTA. Masters thesis, BINUS.
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Abstract
ANALISIS SERVICE PERFORMANCE PADA THE DHARMAWANGSA JAKARTA - Service performance, visi strategi pelayanan, analisa GAP performance, core values, service winners.
| Item Type: | Thesis (Masters) |
|---|---|
| Additional Information: | TS-CS-2010-0113 |
| Subjects: | UNCATEGORIZED |
| Divisions: | Faculty of Economics and Business > School of Accounting |
| Depositing User: | Mr. Super Admin |
| Date Deposited: | 11 Jan 2012 20:32 |
| Last Modified: | 11 Jan 2012 20:32 |
| URI: | http://eprints.binus.ac.id/id/eprint/9812 |
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