PERFOMANCE MEASUREMENT USING SERVICE LEVEL MANAGEMENT IN PT TELEKOMUNIKASI SELULAR

MUTIA, IRMA and CHRISTIAN, MICHELE and DEDY ARIFIN, STEPHANUS (2008) PERFOMANCE MEASUREMENT USING SERVICE LEVEL MANAGEMENT IN PT TELEKOMUNIKASI SELULAR. Masters thesis, BINUS.

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Abstract

PERFOMANCE MEASUREMENT USING SERVICE LEVEL MANAGEMENT IN PT TELEKOMUNIKASI SELULAR

Item Type: Thesis (Masters)
Additional Information: TS-GFP-2008-0021
Subjects: MANAGEMENT
Divisions: UNCATEGORIZED > School of UNCATEGORIZED
Depositing User: Mr. Super Admin
Date Deposited: 11 Jan 2012 20:32
Last Modified: 11 Jan 2012 20:32
URI: http://eprints.binus.ac.id/id/eprint/9850

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