Service Providers And Customers: Social Exchange Theory And Service Loyalty

YOTO, HERADIAN and RACHMAWATI, RACHMAWATI (2008) Service Providers And Customers: Social Exchange Theory And Service Loyalty. Masters thesis, BINUS.

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Abstract

Service Providers And Customers: Social Exchange Theory And Service Loyalty

Item Type: Thesis (Masters)
Additional Information: TS-GRC-2008-0062
Subjects: MARKETING
Divisions: UNCATEGORIZED > School of UNCATEGORIZED
Depositing User: Mr. Super Admin
Date Deposited: 11 Jan 2012 20:33
Last Modified: 11 Jan 2012 20:33
URI: http://eprints.binus.ac.id/id/eprint/9951

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