Items where Subject is "CUSTOMER SERVICES"

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Number of items at this level: 10.

A

Alamsjah, Firdaus A. and KUSUMA, ANDREA and SEIICHI RAMADHAN, AHMAD (2012) The Impact of Governance Practices on the Operating Performance: A Study on the Indonesian State-Owned Enterprises. Jurnal Manajemen dan Bisnis (MABIS), 11 (1). pp. 1-10. ISSN 1412-3789

B

BUDIYANTO, BUDIYANTO (2009) ANALISIS PENGARUH KUALITAS PELAYANAN DAN PERANAN HARGA TERHADAP LOYALITAS PELANGGAN PADA CV. REGENCY MAS. Undergraduate thesis, BINUS.

BYANCA, BYANCA and SETIAMANAH, AMELITA (2009) Analisis kepuasan debitur terhadap pelayanan KPR PT Bank NISP Tbk dengan menggunakan metode servqual. Masters thesis, BINUS.

C

CAHYA NINGRAT, ADETYA (2009) ANALISIS TINGKAT KEPUASAN PENGGUNA SISTEM INFORMASI TRANSFER DANA MELALUI HP BANKING SMS PADA BANK DANAMON CABANG PALMERAH. Undergraduate thesis, BINUS.

E

Elidjen, Elidjen (2006) CALL CENTER: ALTERNATIF OPTIMALISASI LAYANAN LAYANAN BISNIS. In: Seminar Nasional : Transformasi Teknologi untuk Peningkatan Kualitas Hidup Manusia.

I

ISTIADI, ISIANTO and KURNIASARI, OLGA (2002) CUSTOMER SUPPORT BERBASIS WEB PADA PT. NUSANTARA COMPNET INTEGRATOR. Undergraduate thesis, BINUS.

K

KURNIAWAN, KRISNA (2013) CLV Relationship Approach in Private Banking Branch Network of PT Bank BCA in DKI Jakarta. Masters thesis, BINUS.

M

Meyliana, Meyliana (2010) Efektivitas Implementasi Dealer Management System Untuk Meningkatkan CSI dan SSI pada PT INDOMOBIL TRADA NASIONAL. In: Konferensi Nasional Teknologi Informasi dan Komunikasi (KNASTIK) 2010, 13 nov 2010, Yogyakarta, Indonesia.

R

RAHAYU, EKKI SEMBADA (2013) FAKTOR-FAKTOR KUALITAS PELAYANAN YANG MEMPENGARUHI LOYALITAS PELANGGAN PT CITRA DISTRIBUSI MARABUNTA ASRI. Masters thesis, BINUS.

S

SUNARDI, YOSEPH (2002) ANALISIS IMPLEMENTASI LAYANAN PELANGGAN MELALUI INTERNET (ONLINE CUSTOMER SERVICE) GUNA. Undergraduate thesis, BINUS.

This list was generated on Fri May 25 10:10:51 2018 WIB.