Items where Subject is "SERVQUAL"

Up a level
Export as [feed] Atom [feed] RSS 1.0 [feed] RSS 2.0
Group by: Creators | Item Type
Jump to: G | M
Number of items at this level: 3.

G

GUNAWAN, JESSICA (2012) USING SERVQUAL TO MEASURE SERVICE QUALITY OF TRAVEL AGENTS IN JAKARTA, INDONESIA. Undergraduate thesis, BINUS.

M

Meyliana, Meyliana (2016) Hasil Similarity "Integrating E-SERVQUAL and Kano Model into Quality Function Deployment to Improve Website Service Quality: An Application to University’s Website ". In: Design Solutions for Improving Website Quality and Effectiveness, 2016.

Meyliana, Meyliana Lembar Peer Review "Integrating E-SERVQUAL and Kano Model into Quality Function Deployment to Improve Website Service Quality: An Application to University’s Website". Univ. Bina Nusantara.

This list was generated on Sat Apr 1 05:03:38 2023 WIB.
Binus e-Thesis is powered by EPrints 3 which is developed by the School of Electronics and Computer Science at the University of Southampton. More information and software credits.